From 30 July, we may provide trusted 3rd parties and advertisers with anonymous data.
Cick here more information or to opt out of having anonymous data shared with 3rd parties.
Up till this point 10 out of 10. But unfortunately the link above just dumps you back at MY ACCOUNT.
If you want to actually OPT OUT head to PROFILE > GENERAL MARKETING - I was surprised how much I was still signed up to despite opting out at every possible interaction with Optus.
Same with me. I have been trying since I received the email and get the error message in general marketing. Is it that everyone is trying to change their settings and Optus can't cope with the numbers.
Same. Submitting a request to opt out of Marketing in the General Marketing section of the Profile management results in a "Something went wrong" error. They definiately do not want us to opt out !
Hi Scott. Thanks for the reply. Did that but still get the same "Something went wrong" message.
BTW: Yesterday Teresa on Live Chat told me that she had turned all Marketing off. Said it would take 4 hours. Checked this morning and all marketing is still on.
Any help appreciated,
I received the same email. Was pretty unimpressed by Optus.
I eventually found the Option to Opt Out under the profile tab (top row of options, next to Dashboard and Billing).
After that, you need to go to General Marketing, and there's sliders to turn things off.
Disturbingly, I found that I was OPT'ed IN for everything, even door to door visits and personalised Advertisements over mobile.
Personally, I found the whole thing obnoxious. It's pretty poor corporate behaviour to sell user data by default, then hide the OPT OUT deep in the user portal. It's probably worth a TIO enquiry to be honest, or at least a chat to ACMA to see if they think its legal to sign up end users for Door to Door Marketing by default.