Is anyone else finding that they STILL can't access the My Account section after a week and a bit?
When I try I get a generic 403 Forbidden message which is preventing me from paying my bill.
If you don't want me to pay there are better ways Optus.......
I've had a look on our end and can't see any open fault cases for My Account.
Have you tried accessing the website for a different browser/device?
I can check your log in details on my end if you send through your account number, full name and DOB in a private message.
Check out this article for other accepted methods of payment → How to Pay Your Bill
Yes, I am having the same issue and have had it for over a week. I have tried to log in on iPhone 6 Safari brower and iMac Safari browser. Anyone able to help please?
UPDATE: I have just found that I am able to access my account from the drop down menu in YesCrowd and get in that way. Yay! Hope this helps someone else too 🙂