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New Contributor calvinling0423
New Contributor

My Account

Link My Optus Service

My Account lets you keep track of all the essentials. You can pay and view bills, check your usage, recharge, access help and support, and much more.

Note: You’ll need to confirm you are the account holder of the specified service by entering a security code or personal details sent to that service.

It is recommend that you link any mobile services first.

By linking your service, paper billing will be automatically deactivated. Learn how to turn paper billing on or off here

You must provide a security code or account number.

Confirm service

Service number or internet usernameCheck service


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2 Replies
Honoured Contributor
Honoured Contributor

Re: My Account

You should contact Optus directly on LIVECHAT.


They should be able to quickly get you set up and linked.




Peter Gillespie


PS Funcky effect with the underlining, haven't seen that before.

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RetiredModerator Toomey

Re: My Account

Hey @calvinling0423, so sorry for the troubles. It definitely sounds like we need to check your profile on our end. Feel free to send me a private message with your account number, full name, DOB and email address if you still need a hand. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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