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New Contributor Waffle
New Contributor

Mother's day data add on offer

Hey everyone! I saw optus is doing an offer for their mother's day data add on. It state that we will get 10gb if we pay for 10 dollar! But after i make a payment i only got 5gb so whats going on now? Is that a scam? 

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Moderator Vicky
Moderator

Re: Mother's day data add on offer

@Waffle - Apologies about the delay in getting back to you there. If you've received a promo message from us regarding the Mother's Day offer, it should be the 1.5GB of data + 10GB of bonus data to be used before the promotional period. Once you’ve purchased the recharge Add-On, the 10GB of bonus data will be applied within 25 minutes, however in some rare instances it can take up to 12 hours. More information is be available on our website → http://www.optus.com.au/shop/promotions/bonus-thirteen.

 

If you only received 5GB however please feel free to send us a PM (http://yesopt.us/pmvicky) with your full name, DOB and service number and we can get that looked into for you.


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