Previously (up to the other day) I was able to see the usage and calls I made from my prepaid mobile from MyAccount and clicking Usage Details. Now it shows nothing
Solved! Solved: Go to Solution.
Hey guys - we did have some issues with our MyAccount website over the weekend. Can I please check in with you both if you're still experiencing the issues? Have you tried clearing cookies/cache and also test an alternative browser?
Are you able to log/view your usage via the MyOptus app okay? Esther
Fantastic to hear 🙂 Thanks for letting us know!
If you need a hand in the future - just le us know! Here to help 🙂
Guten Tag auch zurueck @Smak05 - glad to hear it's been working since Sunday. I apologise we're a little delayed at the moment with our replies. Hope you have a great afternoon!
Just came across this old thread. I have the same problem now.
There is no error message or information about what is happening, as usual!
What is going on?