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2017-02-16 08:45 AM
Previously (up to the other day) I was able to see the usage and calls I made from my prepaid mobile from MyAccount and clicking Usage Details. Now it shows nothing
Solved! Solved: Go to Solution.
2017-02-17 09:43 PM
Mines the same.
no error message either
just no info
2017-02-21 11:05 AM
Hey guys - we did have some issues with our MyAccount website over the weekend. Can I please check in with you both if you're still experiencing the issues? Have you tried clearing cookies/cache and also test an alternative browser?
Are you able to log/view your usage via the MyOptus app okay? Esther
2017-02-21 01:11 PM
Fantastic to hear Thanks for letting us know!
If you need a hand in the future - just le us know! Here to help
2017-02-21 01:36 PM
Guten tag Esther.
Issue seems to be fixed now have been able to access this again since Sunday night ))
2017-02-21 02:06 PM
Guten Tag auch zurueck @Smak05 - glad to hear it's been working since Sunday. I apologise we're a little delayed at the moment with our replies. Hope you have a great afternoon!
Just came across this old thread. I have the same problem now.
There is no error message or information about what is happening, as usual!
What is going on?