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New Contributor harrty
New Contributor

Live Chat not working.

Tried using live chat...not working, (not blocked and java working!!)

tried calling 133937 on the phone for 30 mins waiting!!  no one answered..  what sort of service do you call this?

 

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Moderator Wesley-J
Moderator

Re: Live Chat not working.

Hey harrty - disappointing to hear about the difficulties you've faced with our contact centres. Were you able to connect through to them for help in the end? If not, feel free to send us a private message with a bit more information about your enquiry. 


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New Contributor aussiemargi
New Contributor

Re: Live Chat not working.

I have been trying off and on for 2 months and live chat never works.  The private message service answer is always, oh, it will be back on soon.  Trying to get two accounts on one bill, no luck anywhere with Optus

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RetiredModerator Shauna
RetiredModerator

Re: Live Chat not working.

Hey @aussiemargi - disappointing to hear. I can confirm it's been up and running with no issues for quite a while now.

 

How are you trying to access chat? 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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