I can log in to my account but can't do anything else.
For some reason I can log on to my account with optus but as soon as I try to pay bills, upgrade my phone etc I get hit with a wall of error messages or requests to link my account which, in turn leads to more error messages.
It has been like this for months and I've had no luck calling, using chat or even social media.
Re: I can log in to my account but can't do anything else.
I can check your My Account settings on our end for any issues. Please send though a private message with your account number, full name and DOB.
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