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New Contributor
New Contributor

How do I merge 2 accounts into 1

as I got 2 phone plans 1 for myself and 1 for my partner both accounts are under my name. 

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Occasional Contributor
Occasional Contributor

Re: How do I merge 2 accounts into 1




  • For best results have both account numbers ready to provide to your customer support agent.
  • Be sure to explain to the customer service agent which account you would like to be the primary.


You can start a live chat from the Optus app or contact Optus on 133 937


Best Regards






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Remember to bring 100 points of photo ID with you soo Optus staff can access your account.


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