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New Contributor Volkyboi
New Contributor

How do I merge 2 accounts into 1

as I got 2 phone plans 1 for myself and 1 for my partner both accounts are under my name. 

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Occasional Contributor MattyAu
Occasional Contributor

Re: How do I merge 2 accounts into 1

Hey

 

 

  • For best results have both account numbers ready to provide to your customer support agent.
  • Be sure to explain to the customer service agent which account you would like to be the primary.

 

You can start a live chat from the Optus app or contact Optus on 133 937

 

Best Regards

Matt

 

 

 

 

Need More Help?

Call 133 937

Chat with an Optus Sales/Support rep from the Optus App, or Optus.com.au/support



Are you heading into store?

Remember to bring 100 points of photo ID with you soo Optus staff can access your account.



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