cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
New Contributor
New Contributor

Extending suspension of account from overseas

We are travelling overseas for 5mths & before leaving suspended the only Optus mobile account we have so that only a few of $5/mth is incurred. The suspension could only be done for 3mths & then a further suspension needs to be requested via a phone call. The 3 months is nearly up & I now realise we can’t call Optus from the free overseas number because that SIM is suspended. Can I data call Optus? How? Is there another way of requesting the further suspension?  TIA

0 Kudos
Reply
2 Replies
Highlighted
Moderator
Moderator

Re: Extending suspension of account from overseas

Hey @nclmsn

 

Happy to take a look to see if we're able to apply a further extension for you 🙂 Could you please PM me with your account number, full name and DOB? 

Highlighted
New Contributor
New Contributor

Re: Extending suspension of account from overseas

Thanks so much.

0 Kudos
Reply
Top Contributors