Searching...
Reply
Accepted Solution

Credit Balance

[ Edited ]
Brad-kempe

If I have a credit on my account, and no ongoing Optus devices or bills can I get that credit back into my bank account?

Re: Credit

Yeldarb

Its like trying trying to get blood out of a stone Brad but I do believe you will eventually get a refund if you persist with billing and accounts on the live chat link below or the 133937 number. 

 

https://www.optus.com.au/notices/service-chat

 

https://yescrowd.optus.com.au/t5/Broadband-Telephony/Refund-of-account-in-credit/m-p/549185

Solution

Re: Credit

Ray_YC

Should be fine providing it's not a promotional credit.

Please see Request a Refund or Transfer of a Credit Balance.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Post a Reply
Top Contributors
5 Kudos
3 Kudos
3 Kudos
2 Kudos
2 Kudos