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New Contributor Brad-kempe
New Contributor

Credit Balance

If I have a credit on my account, and no ongoing Optus devices or bills can I get that credit back into my bank account?

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Esteemed Contributor
Esteemed Contributor

Re: Credit

Its like trying trying to get blood out of a stone Brad but I do believe you will eventually get a refund if you persist with billing and accounts on the live chat link below or the 133937 number. 

 

https://www.optus.com.au/notices/service-chat

 

https://yescrowd.optus.com.au/t5/Broadband-Telephony/Refund-of-account-in-credit/m-p/549185

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Online Community Manager
Online Community Manager

Re: Credit

Should be fine providing it's not a promotional credit.

Please see Request a Refund or Transfer of a Credit Balance.


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