Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.
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Please check out the accepted solution above, please contact Optus directly as we don't have access to customer accounts here on our public forum (we have hidden your account number for your privacy). Thank you!