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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Sarahbluchr
New Contributor
New Contributor

Cancellation

I wish to cancel my broadband plan 

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3 Replies
Ray_YC
Online Community Manager
Online Community Manager

Re: Cancellation

This is not something that we can assist with here on the forum.
Please chat with us.  

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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Vichally-155
New Contributor
New Contributor

Re: Cancellation

My 24 month plan has finish, I would like to cancel it. Account number: *hidden*

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Ray_YC
Online Community Manager
Online Community Manager

Re: Cancellation

Hi Vichally-155,


Please check out the accepted solution above, please contact Optus directly as we don't have access to customer accounts here on our public forum (we have hidden your account number for your privacy). Thank you!

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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