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New Contributor billby
New Contributor

Billing

 

Why am I still being charged $2.20 for a paper bill when I changed to emaill billing nearly a month ago.

 

Last month I received neither but still got charged the $2.20 (for nothing)

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Moderator Ev_
Moderator

Re: Billing

Hmm.. that's odd! If you've set up online billing, you shouldn't be getting charged for a paper invoice. If you can send through a PM with your account details - full name, DOB and account number, we can definitely take a look into this for you