For 24/7 support message our team of experts via the My Optus app.
Why am I still being charged $2.20 for a paper bill when I changed to emaill billing nearly a month ago.
Last month I received neither but still got charged the $2.20 (for nothing)
Hmm.. that's odd! If you've set up online billing, you shouldn't be getting charged for a paper invoice. If you can send through a PM with your account details - full name, DOB and account number, we can definitely take a look into this for you