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New Contributor Polley
New Contributor

Account in credit

Hi, I have recently changed to another supplier and my account has been left in credit. How do I get my money back?

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Respected Contributor
Respected Contributor

Re: Account in credit

Normally after about a month of the bill being issued that shows the credit a cheque refund will be triggered. Occasionally it's not sent automatically though so if it's been a while I'd jump onto Live Chat and manually request it -

I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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