Searching...
Reply

Access basic a/c details - what a joke

wriho

Attempted to access Dashboard, Billing & Payments etc.
Stupid thing keeps redirecting to 'Link My Optus Service'. Are Optus not tech savy enough to link customer services automatically without having to go thru all the bs?
Absolute rubbish!

Re: Access basic a/c details - what a joke

Dan_C

@wriho, depending on where you've signed up, we'll usually register the service for My Account at point of sale.

 

We've recently switched to a new billing/service platform. In some instances, we are required to go in and manually relink services that have been migrated from our legacy platform to our new platform.

 

I'm happy to go in and check. If you could fill out the template below and send that through via PM, that'd be great!

 

Are you the primary account holder: Y/N

Your full name:

DOB:

Account number or service number: 

Email address: 

 

http://yesopt.us/pmdan


__________________________________________________________________________


We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

***Please note I am not currently with the Yes Crowd team.***

This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Post a Reply
Top Contributors
6 Kudos
3 Kudos
3 Kudos
2 Kudos
2 Kudos