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New Contributor Shandog
New Contributor

Access Denied

Hi,

 

I can't access anything on the optus website under my account.  I get the following error message:

 

Access Denied

You don't have permission to access "http://www.optus.com.au/customercentre/myaccount" on this server.

Reference #18.68464868.1501576940.2641abaa

 

Can anyone help me with this?

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New Contributor Shandog
New Contributor

Re: Access Denied

To add to this... I can't access Live Chat because of this same error!!!! WTH!!!

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New Contributor mrporter
New Contributor

Re: Access Denied

i had a similar issues with login, optus do something with your site.

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Moderator Aman_B
Moderator

Re: Access Denied

Apologies for the inconvenience @ Shandog and @mrporter. Have you tried clearing cookies/cache and also test an alternative browser? No current issues reported with My Account.


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