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2018-05-04 12:31 PM - edited 2018-05-04 12:43 PM
Hi Guys I goto the sport.optus.com.au web site.
Click Sign-up (top right)
After checking my eligibility (which is ok)
I receive a SMS to my optus mobile and am prompted to setup a user name and password.
This where the error occurs I receive the following error on the webpage (in red text) “EPL_USER_NOT_ACTIVE_001” and am unable to progress.
How do I resolve this?
2018-05-04 03:10 PM
Hey Zavier. We'll have to take a look at your account. Can you please send us a PM confirming your phone/ account number, full name, and date of birth?