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2016-08-15 12:12 PM
After a month of chats, calls (just re-directs you to webpage), Yes Crowd, chasing on a daily basis....still no registered login for Optus EPL.
Yes Crowd responded quickly the first time (Nghi), even said they would manually rectify the problem...but it still doesn't work...then disappears without any further correspondence (no response on private messages).
Very disappointed in my experience with Optus, only back on the provider due to the EPL and utterly disgusted at the incompetence.
Can someone there please resolve this once and for all?
2016-08-15 12:43 PM
Hey TruthSeek3r, I've responded to your PM about this.
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
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2016-08-19 02:41 PM
Hey @Craig9, were you also having trouble registering your service for Premier league access? If so, let me know. Happy to try and sort this out for you on our end. Dan
We’re currently performing upgrades to the Yes Crowd platform.
Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.
Please mark it as a Accepted Solution and be generous with that Kudos button