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jekel
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New Contributor

Optus Sport on Apple TV free Sydney, NSW???

Hi,

I downloaded the Optus Sport on Apple TV and logged in. I did not subscribe to the Optus Sport Premium ($14.99) but I am able to watch it without subscribing, is it free??

I checked my Apple ID subscriptions and there is no Optus Sport subscription.

(Settings (your name) ------> Subscriptions)

If I logout I tells me to login (when I try watch something it asks me to login).

I heard that if you are in Victoria it is free till  9th of September, but I'm not in Victoria, I'm in Sydney NSW. https://tinyurl.com/y4lds9y

How come I am able to watch it just by logging in without subscribing, anyone else in Sydney, NSW  that can watch it free without subscribing or is it just me???

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Sarah_YC
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Moderator

Re: Optus Sport on Apple TV free Sydney, NSW???

Hi @jekel,

Thanks for raising this with us.

Just to clarify, do you have an Optus mobile or internet service? 

If so, Optus Sport subscription is usually included with most of our postpaid mobile and internet plans which is why you are able to access it without subscribing to Optus Sport Premium.


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----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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jekel
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Re: Optus Sport on Apple TV free Sydney, NSW???

Hi,

My mobile is Optus Prepaid and I have NBN service with Optus.

I been spoken with Optus and they said they didn't see any Optus Sport on the accounts: NBN service & Optus Prepaid.

They said there is no any Optus Sport in the accounts and that you will not be charged & you can choose to ignore it or just watch it.

I double-checked my Apple ID settings - (Settings (your name) ------> Subscriptions). Because it is a month-to-month auto renewing subscription & in app purchases are charged monthly to iTunes account. But there was no Optus Sport Premium subscription under Subscriptions.

A few weeks ago I couldn't watch it - when try to watch it tells me to upgrade to premium.

But now, I watch can everything with no subscription just log in, but if I logout I cannot watch and there is message telling to login.

Now I'am confused I don't where it is come from???

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Sarah_YC
Moderator
Moderator

Re: Optus Sport on Apple TV free Sydney, NSW???

Thanks for sharing a detailed description of what's happened, @jekel.

We'd recommend sending a PM to Optus Sport on Facebook or a DM on Twitter with these details and they'll be happy to clarify further.



_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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