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annie9
New Contributor
New Contributor

caller id has been disconnected on incoming calls

caller id has been disconnected on incoming calls

how do I reinstate so I can see who is calling?

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Tigers1719
Trusted Contributor
Trusted Contributor

Re: caller id has been disconnected on incoming calls

@annie9 I am guessing you are referring to your Home Phone and have you changed over to the NBN?

Please message Optus Support 24/7 from the My Optus app. If you do not have access to the My Optus app you can use social media to contact Optus Support, please send a PM to Optus on  Facebook or a DM on Twitter and include in the message you do not have access to the My Optus app.

I am an Optus user.
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