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Dionisio
New Contributor
New Contributor

Sim card activation

I purchased an optus sim card and I can't activate it even though I entered all the right details. When it is on the passport number part, it always says that I didnt entered the right info. Please can you help me activate my sim.
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Tigers1719
Trusted Contributor
Trusted Contributor

Re: Sim card activation

You can message Optus Support via the My Optus app. if you do not have access to the My Optus app you can use Facebook or Twitter, include in the message that you do not have access to the My Optus app.

I am an Optus user.
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