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New Contributor
New Contributor

Flex recharge question

HI.

 

I have recently received a flex sim.  I see the $1/day option which is great.

My question is - if I activate the sim, the later cancel the automatic recharge.  Can I choose to restart the recharge at a later time with the same sim, or would I need to get a new sim and start the process again from scratch?

Thankyou.

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Moderator
Moderator

Re: Flex recharge question

Hi there, @freek


That's a great question!


If you were to cancel your AutoRecharge subscription, you would then be required to re-establish within 186 days from your credit expiry, otherwise your service will be disconnected from the Optus Network. This re-establish request will often allow the same SIM/phone number to be used, if within this time frame. 


You can find out a bit more on Optus Flex, by checking out the Critical Information Summary for that option. 

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