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JakeyBoy23
New Contributor
New Contributor

Entering ID information

I have a valid driver's license, but when I enter it into your system it says there's something wrong with the information in provided. I've tried everything.. there is nothing wrong with my CORRECT information. Your system must be broken. 🙂
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Ray_YC
Online Community Manager
Online Community Manager

Re: Entering ID information

If you’re still needing a hand jakeyboy23, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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