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Kazbee
New Contributor
New Contributor

Cancel Service

I am moving house and need to cancel my service.
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Tigers1719
Trusted Contributor
Trusted Contributor

Re: Cancel Service

@Kazbee  Yes Crowd has no access to customer accounts/orders. I have listed some options for you.

You can message Optus Support from the My Optus app. If you do not have access to the My Optus app you can use social media to contact Optus Support, please send a PM to Optus on  Facebook or a DM on Twitter and include in the message you do not have access to the My Optus app.

Please see this recent post from fellow customer Lewisoz with the current best advice and correct steps to follow on how to cancel your service.

You can go the old fashioned way and write a letter to 

Optus Customer Relations Group
PO Box 306 Salisbury South 5106

I am an Optus user.
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