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New Contributor
New Contributor

Cancel Cable Account

I am working overseas on a two-year contract and I had given my daughter authorisation to register with Telstra's Belong nbn to the switch from Optus cable. As I am overseas, the only way was to  call the International Support number, 02-80825678, to cancel the Optus Cable service but was kept waiting for long periods. It was expensive calls. I gave up. Is there any way to request to cancel the service from overseas other than making international calls? I am still getting monthly bills despite the modem has been disconnected.

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Honoured Contributor
Honoured Contributor

Re: Cancel Cable Account

Probably best to write (as a catch all).

Customer Relations Group, PO Box 306 Salisbury South 5106.

You can also try Facebook or twitter.
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