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voicemail landline

The voicemail on my landline does not work since recent connection to Optus NBN.

When I go into setup there is a recorded message but when I call my own number from another phone it just rings out.

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Re: voicemail landline

Hi @nickiwickham

Thank you for raising this issue.

Do you have a dial tone at all? If not, please see this How to fix no dial tone on Fixed Phones support page.

Please note that we’re unable to look into account details on Yes Crowd.

If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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