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New Contributor
New Contributor

update account detail

my DOB in your record is wrong, can you instruct me how to change it? thanks

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Trusted Contributor
Trusted Contributor

Re: update account detail

Yes Crowd is a Public Forum and not a direct support point for Optus.
The Optus staff that post in the Yes Crowd  cannot access or view customer accounts/orders due to privacy issues.

Please message Optus Support 24/7 from the My Optus app. If you do not have access to the My Optus app you can use social media to contact Optus Support, please send a PM to Optus on  Facebook or a DM on Twitter and include in the message you do not have access to the My Optus app.

Call 133 937

Mon - Fri: 8am - 8pm
Sat: 9am - 5pm

I am an Optus subscriber, just trying to help.
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