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Jay72
New Contributor
New Contributor

unblocking ports 80 and 443

I use a video streaming device called WDMyCloud on my home network. I have recently moved on to NBN Fibre/Cable. My router is F@ST 5366 TN. recently my web access to the streaming devise stopped working and the their tech support advises that the router to need allow ports 80 and 443 opened. The router currently shows:

Jay72_0-1587464693321.png

 

Can someone tell me if the ports are already opened;  If not how to open them?

 

Thanks in advance. 

 

PS: I am barely technical 😊

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: unblocking ports 80 and 443

Those ports can't be closed because the whole internet runs of those (80=http, 443=https), although people have reported problems like your have.

Its the external port that should be causing the problem, so you should be able to port forward 9091 for 80 and 9444 for 443 ans per your image.

 

 

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petergdownload
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Re: unblocking ports 80 and 443

Leaving aside the downloading of content, as mentioned 80 and 443 are always open. Usually the external port and the internal port are the same as the program running (in your example) on 192.168.0.9 is listening internally on port 9091 and 9444.
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YetAnotherAcc
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Respected Contributor

Re: unblocking ports 80 and 443


@petergdownload wrote:
as mentioned 80 and 443 are always open

I should clarify my point. Instead of saying:


Those ports can't be closed because the whole internet runs of those (80=http, 443=https), although people have reported problems like your have.

I should have said:

80 & 443 are always open , but only guaranteed to be open for outgoing requests. They can be closed/blocked for incoming request and that could be either at the ISP level (and you may or may not be able to get the ISP to unblock it), or at the router level, which you should be able to get around by port forwarding, although people have reported problems like your have..

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