hi I have a sagemcom f@st 3864V3 modem and i am typing the right ip address into the web bar, But it will not open the log in page, can anyone help please?
I have tried all the google help pages and followed them but to still no avail...
i have recently just changed to this modem from the old white one..
Hi - most unusual. If your modem is an upright F@ST 3864V3 AC or HP black model and when you log into address 192.168.0.1, are you using a PC with LAN cable or a PC or mobile device with a Wi-Fi connection. If the later, is the Wi-Fi green LED showing to indicate it is ON in the face of the modem.
If either connection method fails and you can't log-in, have you tried doing a modem Reset using a paperclip into the Reset hole for more about 5 seconds which is located on the rear of the modem whilst the power is on. You will see a red LED coming on momentarily and the modem starts the Reset process.
I have found with these F@ST 3864V3 models, it is very easy to accidentally deactivate the Wi-Fi ON button at the rear of the modem when handling it.
If the above does not work, worth Restarting your PC then connect to the modem with a LAN cable so it gets a fresh IP address, use another web browser or clear out your existing web browser Data Cache and History may assist.