Hopefully this help and support article is useful: Internet & Email - Username & Password Help
That's not good, Jase2801.
Let us know how you go.
This has been going on for over a week9maybe 2 weeks) I have been given so many temporary passwords for my Webmail that will NOT work. I am in my LATE Seventies and have trouble understanding sometimes what you are on about. All I want is a password that will get me in to my webmail,I am really fed up with optus I have been with optus for so many years but I feel it maybe time to to go to another site like TPG. My name is Danny Carter .This will be the very last time for me.