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New Contributor dcdcdc
New Contributor

temporary password not working

I have been trying for 3 days and cannot get into my Webmail even with my Latest temporary password . #  days my man . it is very Frustrating VERY!

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Online Community Manager
Online Community Manager

Re: temporary password not working

Hi dcdcdc,


Hopefully this help and support article is useful: Internet & Email - Username & Password Help


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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New Contributor Jase2801
New Contributor

Re: temporary password not working

I have the same problem. I spent many hours chatting with Optus Support trying to fix the issue. They reset my password 10 times and every time I try to login in it keeps saying username and password are incorrect. This is my second day without email access.
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Online Community Manager
Online Community Manager

Re: temporary password not working

That's not good, Jase2801.


If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.  


Let us know how you go.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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New Contributor dcdcdc
New Contributor

Temporary Password not working

This has been going on for over a week9maybe 2 weeks) I have been given so many temporary passwords  for my Webmail that will NOT work. I am in my LATE Seventies and have trouble understanding sometimes what you are on about. All I want is a password that will get me in to my webmail,I am really fed up with optus I have been with optus for so many years but I feel it maybe time to to go to another site like TPG. My name is Danny Carter .This will be the very last time for me.

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