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2018-04-19 02:13 PM
Thats the confusing bit
It wasnt from optus, it was a genuine nasty spam with links to a fake Optus site
"dear [blank name] Your account is overdue, click here "
plus a whole lot of incorrect details about my past months accounts
Happy to paste the text including the bad bits or send it to someone at optus to check out
2018-04-19 03:02 PM
You should have a option to look deeper into the "header" of the spam email.
Its possible for the email to look like its come from one address while actually been sent from another.