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New Contributor
New Contributor

slow internet speed. Why is my internet service so slow? 27.1 DOwnload and 4.76 upload. (Mbps) :(

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Respected Contributor
Respected Contributor

Re: slow internet speed. Why is my internet service so slow? 27.1 DOwnload and 4.76 upload. (Mbps) :

What speed plan did you sign up for? Your speeds indication that you are maxing out a 25/5 plan. 

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Moderator
Moderator

Re: slow internet speed. Why is my internet service so slow? 27.1 DOwnload and 4.76 upload. (Mbps) :

Hi @fej13, with regards to speed it depends on various factors. As advised above it could be the speed plan you signed up for. If connected via Wi-Fi. How many devices are connected at a time. I would suggest to try some → basic troubleshooting first and see how you go.


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