why would i receive advice of two order numbers for a single nbn service. Will the system work out that this is a double up, or will I be paying twice for two nbn connections to the one residential dwelling/
If you're lucky they will send you two modems and only bill you for one. You can sell the other one on ebay. You wont feel guilty about doing this when you find out how bad Optus NBN is. That's assuming they actually connect it THIS year.
Heya @confusion123! Usually you would only receive one order number 😕
Were you still needing a hand with this at all? We're here to assist if that's the case.
Please PM me with your account number/order number, full name and DOB and we can check it out.