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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor daveisme
New Contributor

primary email address

I have just migrated a basic home phone package to a nbn cable package. the old package was a stand alone home phone with NO internet and no passwords. The new package is now up and running the phone works and the internet works but I dont have any details for the primary email account how do i go about registering a username and password for the primary email account.

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Trusted Contributor
Trusted Contributor

Re: primary email address

You need to create those username/passwords through Optus Zoo.


Please contact technical support to get the primary username/password to activate this feature.

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