Re: poor internet access + no INCOMING calls on Home Phone as of 12thJune2020
Maybe you have an equipment issue?
Have you contacted Optus?
Please message Optus Support 24/7 from the My Optus app. If you do not have access to the My Optus app you can use social media to contact Optus Support, please send a PM to Optus on Facebook or a DM on Twitterand include in the message you do not have access to the My Optus app.