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2018-04-21 12:52 AM
Hi Olly, thanks for getting in touch and my apologies for the issues with your phone.
We would need to know more about your set up to provide troubleshooting, but check out the full guides here.
Hopefully this will fix your issue, but 24/7 Tech Support can investigate further on 1300300041 if required.
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
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