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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor tunza
New Contributor

on demand epl stuttering

ive had this issue for over a month now... try to watch an on-demand game.. and it plays 5 secs..2 secs stop..and repeat... spent another hour of my life on the phone and then she says.."Oh..this is a known issue..someone will ring you back"..this is in addition to my internet being dropped out everyday when i go online for the past 6 or so weeks.. Im almost at tipping point.. if i stay im after a HUGE refund!!!!... give it back to Foxtel.

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New Contributor OGMGB
New Contributor

Re: on demand epl stuttering

I have same issue

soft reset done with no change, no mention of known issue

my nbn speed has halved also

has your on demand issue been fixed?


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Moderator Shauna

Re: on demand epl stuttering

Hey @OGMGB & @tunza - Sorry to hear of your On Demand experience. 

I would suggest lodging this with our faults department here. A technician will then contact you to discuss further. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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