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doriaproject
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no internet connection at home

Hi there,
I have no internet connection at home the last hours, the dsl icon is off and flashing and therefore the internet icon is off. I used to deal with internet connection problems since July but on March Optus sent me a new modem and while it took me ages to sync it with my devices at home finally it worked and the last week I had no problems at all. But today it seems that the situation is repeated again.
If your team can fix it as soon as possible because I work from home and it's critical, I would highly appreciated; it's very stressful that I have no internet so often, and very frustrating for paying a service that doesn't function.

Thank you in advance.
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Tigers1719
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Re: no internet connection at home

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doriaproject
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Re: no internet connection at home

Thank you for your help!
I have already done all these and nothing works since yesterday. Probably it's the line, because the dsl icon is either off or blinking, while the coverage of the area is perfect. Optus needs to check it but nobody replies, that's why I wrote in case that somebody from Optus will see it.
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