no internet access while the down steam keep flashing,the thing is after living chat after they asked me to reset factory setting,i can not even found my wifi internet usename in the listing???well,still no internet access and also can not found my wifi usename...... someone helps?thanks
Hey @mengmeng, I think we've all been there when it comes to passwords... generally, if you have conducted a factory reset of the modem, this will reset the login credentials to factory default as well. These details can be found on the underside of the mode. Let us know how you go!