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2018-12-30 08:47 PM
i switched from telstra to optus 10 weeks ago and still NO internet service at home - anyone else had this problem?
I have been assigned a case manager who has been helpful but NOONE else offshore can seem to help resolve the issue. leaves me no choice to go back to Telstra - anyone else had this problem? I have complained to Telecom Ombudsmen who said I have a valid case - maybe I refer back to them to get it resolved
2018-12-30 10:47 AM
Geez, 10 weeks @irz02
That's far too long have a wait. What type of service have you signed onto?
Optus Cable, ADSL or NBN? You haven't been given any reason for the longer than normal delay?
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