I have been created a case and the ref# is 18891187. Can you please advice as to when my matter will be resolved ??.The live chat I had with dfifferent people has not produced any desired result to date.
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Hey @Karu, I'm sorry to hear of the issues with your landline. I've checked the fault ticket on my end and everything has been raised correctly. It is currently sitting with a specialised team for further investigation. It's pending in their work queue so someone will contact you on the mobile number provided once they have had a chance to complete their tests.
@Karu, please let us know if you haven't heard back from us within the next 1-2 business days.
We can arrange a for a voice assistance kit. We'll send out a prepaid handset with some credit to get you by. If that's of any interest, let us know.
That'd be completely free of charge! There's no cost for that one 🙂
If you’re interested, send me a private message → http://yesopt.us/pmdan.
I need your full name, DOB and landline number.