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New Contributor
New Contributor

mobile device internet speed download

absolutely abysmal download speeds when I have 2 bars or 3 bars of consistent 4G.- 12mbs down and 9 up.

I would expect at least 30 D an 10 up.

have reset network setting on ip8s.

anyone else?

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Moderator
Moderator

Re: mobile device internet speed download

Hi there, @gr-256,


Thanks for raising this here. There are a few reasons you may be experiencing slow data speeds. It may be due to environmental factors, high volume web traffic and if you have ample coverage outside your house and have poor reception indoors, it's probably a clear indication that the building itself may be the culprit.


We suggest running through the steps on our Slow Speeds / Dropouts: Mobile Internet Troubleshooting page  to ensure all settings are as they should be.