I actually blanked out his username (for privacy/security). He'd received the exact same 503 error.
I wasnt concerned re the username
the example you quoted as not being supported for FTP was for
i ( and the others) having problems are on
I'm pretty sure Optus Zoo is the same as members.optusnet.au
When I was trying to get FTP working I tried both & got identical results - error 530
I've broadcast a message via our internal message board. Hopefully I have an answer for you guys soon.
Hey guys, I'm collating some examples to send through to our fixed product specialist.
When you get the chance, please send through your account details.
I need your full name, DOB and account number.
Hi Dan, I am also affected by this I find the site very handy for my small static webpage. http://members.optuszoo.com.au/xkcd/ I cannot login and update the page though. The service is mentioned on these pages, if that helps?
I get the same 'Access Denied' error message when trying to connect, same as the others.
Update from one of our Network engineers:
"Yes Uweb (user webspace) is still supported. This problem is only affecting some customers, not all. We can see other customers successfully logging into ftp & uploading files. We (ISE) are investigating."
Can you PM us with your account details? I need your full name, DOB and account number.
I've been advised that you should now be able to log in using your existing credentials. Are you able to give it a test for us?