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New Contributor suek31
New Contributor

lost emails following a password reset

For no known reason my emails stopped allowing access. I reset my password and now all my emails are lost, new and old. I need these to be retrieved as a matter or priority

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Online Community Manager
Online Community Manager

Re: lost emails following a password reset

Hi suek31,


Just confirming you mean your Optusnet email? Very strange that a password reset had that result. Please contact Optus directly for assistance.


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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