I'm trying to register for myaccount but couldn't progress far. I've been trying to get onto live chat support and it doesn't seem to work.
Can anyone tell me please if live chat is working?
Yes the live chat has been experiencing problems of late due to a high volume of people using it. Some people have suggested it is not working at all however I think you find it simply busy which tends to make people believe it's not working. What do you see or don't see when you try the live chat link?
You are 2nd or 3rd person in the past couple of days using a Mac that has mentioned this issue. I think I tried my iPhone to see if that link would work and it did. It might be something pertaining to the full Mac OS that is not compatible.
Hey guys, I just had an update today that fixes were implemented to resolve the issue with chat room links not working. Please try clearing your cache and cookies and everything should be good to go (let me know if it's not!)
working on a windows PC here. it works sometimes, others it doesn't. I have the same issue of no response on some occasions, but others get the window and pop up with still a queue.
It think it is typical of the poor service you get accustomed to with Optus.