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roccosan_hiro
New Contributor
New Contributor

late payment fee

hi

I payed last month bill before the due date, but this month bill has late payment fee. why?

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: late payment fee

Best to jump on the live chat link below and ask billing and accounts that question.

 

https://www.optus.com.au/shop/notices/service-chat

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Shauna
RetiredModerator
RetiredModerator

Re: late payment fee

Hey @roccosan_hiro - sorry for our delayed reply.

 

Have you since been able to find out what's happened?

 

If you're still after some clarification, please send me a private message confirming your account number, full name and DOB so we can take a look. 


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