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26gercres
New Contributor
New Contributor

landline

call out from my landline  to other phones, landline or mobile,  appears a " unknown caller", so regular contacts do not know its from me even after trying to create contact on other phones. any help please? thanks

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Ray_YC
Online Community Manager
Online Community Manager

Re: landline

Hi 26gercres,

Please see this thread: How to activate Caller ID

however in this instance instead of Caller ID you'll need to select the Call Number Display option instead.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: landline

You need the "Calling Number Display" feature turned on for your landline service. You can try and do it yourself (as shown here) but if that does not work you will need to contact Optus directly to have them turn it on for you.

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