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2019-07-18 10:10 AM
Hi was wondering if any one knows how long it takes for a landline number to be activated, when changing phone number. My old one was disconnected but new one is still saying number incomplete or wrong, when it is dialed.
2019-07-20 08:57 PM
Have you followed up activation with Optus? Are you on the NBN, or Off the NBN? Did you get an Appointment time slot? Maybe have a chat with Customer Service on Live Chat at http://yesopt.us/chat2us
2019-07-22 04:40 PM
well its tuesday evening and still no home phone...all i wanted was a quick phone number change to get rid of annoying nuisance calls..thats 5 days waiting now. We are on the nbn, and have tried restarting modem, unplugging phone, and still nothing. I have tried ringing twice now, 1st time got put through to a department whos phone just kept ringing, and today they say there diagnostic tools are down so can i ring back in an hour or two...omg...what a long process for such a simple request.